Home Insurance Claim: Assessing Damage
September 26, 2025
7 minutes
Buying a home is exciting, but one thing many first-time buyers overlook is how past and present insurance claims affect a property. Every house has a history, and part of that history lives in insurance company databases. Those records can reveal water damage, mold, storm issues, or even burglary claims. They also determine how easy it is for you to get insurance once you move in.
When you’re assessing damage as part of a home purchase, looking at insurance claims is one of the smartest steps you can take. Let’s go through what you need to know.
Why Claims History Should Be Your Starting Point
Insurance companies don’t rely on guesswork. They use reports like the Comprehensive Loss Underwriting Exchange (CLUE) and A-PLUS to track claims tied to a property. These reports cover details such as fire, flood, or theft claims and stay in the file for years.
For buyers, this information matters because:
- It affects insurability. Too many past claims can make insurers deny coverage.
- It impacts cost. Homes with a history of claims often come with higher premiums.
- It includes inquiries. Even if the previous owner never received a payout, the simple act of calling about damage can create a record that follows the property.
The catch? You cannot order these reports yourself. The seller must request a CLUE Home Seller’s Disclosure Report, which covers the past five years.
Takeaway: Always ask the seller for the CLUE report early in the process. If they refuse, treat it as a warning sign.
Disclosures: What You’re Told vs. What’s Hidden
Sellers are legally required to disclose known problems with a property. But disclosures are not always complete. Water damage and mold are often hidden or underreported.
Here’s what to keep in mind:
- Non-disclosure: If a seller hides damage, you may have grounds for legal action.
- Fraud: If fraud is proven, you might recover more than repair costs and, in some cases, cancel the purchase entirely.
- Repaired damage: If the damage was fully repaired, sellers may not have to disclose it unless state law specifically requires past repairs to be reported.
Takeaway: Don’t rely only on disclosure forms. Ask direct, written questions about leaks, flooding, or mold.
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Inspections vs. Claims
Insurance claims tell you what was reported. Inspections tell you what might never have been filed. Both are critical.
A standard inspection looks at:
- Water intrusion
- Roof condition
- Foundation
- Electrical and plumbing systems
- Termite or pest damage
Specialized inspections may be worth adding:
- Mold testing
- Septic and sewer reviews
- Structural or foundation checks
- Professional contractor estimates for visible issues
Why records matter: if you can’t show that repairs and maintenance were done properly, an insurer might deny future claims by saying you neglected the home.
Takeaway: Pay for inspections, keep receipts, and save maintenance records.
Mold: The Hidden Value Killer
Few issues scare buyers more than mold. It’s often connected to insurance claims, but it’s also something inspections can reveal.
Research shows:
- Only 58% of buyers would consider bidding on a property with mold issues.
- Even after cleanup, buyers expect a 20% to 37% price discount.
- Higher-end homes take bigger hits, sometimes up to a 49% discount.
- Toxic mold lawsuits have led to payouts greater than the home’s value.
Takeaway: If mold shows up, don’t just think about the cleanup cost. Consider the long-term hit to resale value.
Open Claims: Why They Stall Closings
An open insurance claim is one of the most overlooked problems in a home purchase. If a seller still has an active claim, you might not be able to get your own policy. Since lenders require insurance before closing, the deal could stall.
Your options include:
- Assignment of benefits: Take over the claim and receive the payout directly for repairs.
- Escrow holdback: Ask the seller to set aside money from the sale proceeds until repairs are complete.
- Price reduction: Negotiate a lower purchase price while the seller keeps the claim.
Takeaway: Never close on a home with an unresolved claim unless you have a clear, written agreement in place.
Know Your Insurance Coverage Options
Even if the property passes inspection, what matters next is the protection you’ll have once you move in. Coverage limits should reflect the cost of rebuilding the home-not the purchase price.
Here’s what to understand:
- Actual Cash Value (ACV): Pays for repairs minus depreciation. Lowest coverage, lowest payout.
- Replacement Cost Value (RCV): Pays for new replacements, regardless of age. Costs a bit more but offers stronger protection.
- Guaranteed Replacement Cost: Pays all rebuild costs, even beyond policy limits.
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Don’t overlook exclusions:
- Standard policies don’t cover flood or earthquake damage.
- Flood insurance is available through the National Flood Insurance Program (NFIP) or specialty carriers.
- Premiums for flood-prone areas are rising under federal changes.
Takeaway: Shop for coverage early and compare policy terms, not just premiums.
Negotiating Repairs After Damage is Found
Insurance claims and inspections often give you leverage to negotiate. The key is knowing what counts as reasonable.
Reasonable repair requests:
- Roof damage
- Electrical issues or fire hazards
- Plumbing or septic system failures
- Structural damage from pests
Unreasonable repair requests:
- Small cosmetic issues
- Minor cracks in driveways
- Loose fixtures
Negotiation strategies:
- Back your requests with contractor estimates.
- Ask for seller repairs, price reductions, or closing credits.
- Let your real estate agent handle the discussion.
Takeaway: Be firm on health, safety, and major systems. Be flexible on minor issues.
FAQs
What is a CLUE report?
It’s a five-year history of insurance claims tied to the property. Insurers use it to decide coverage and rates.
Does insurance cover mold?
Most standard homeowners policies exclude mold unless it’s caused by a covered event like a burst pipe. Flooding-related mold usually requires separate flood insurance.
Should I buy a home with an open insurance claim?
Only if you have clear terms on who finishes the repairs and how the claim will be resolved. Without that, it’s a major risk.
Do small claims hurt my chances of getting insurance?
Yes. Even a minor claim, or an inquiry without payout, can affect insurability and premiums.
Is flood insurance required?
If the home is in a high-risk flood zone, lenders require it. Even outside those zones, it’s worth considering.
Final Thoughts
When you’re assessing damage as a first-time buyer, insurance claims are as important as inspections and disclosures. They tell the story of past problems, influence your insurance options, and guide negotiations with the seller.
Keep these steps in mind:
- Ask for the CLUE report.
- Question disclosures about water, flooding, and mold.
- Pay for thorough inspections.
- Treat mold seriously.
Your first home should feel safe-not like a ticking financial time bomb. Doing the work upfront ensures you walk into ownership with your eyes wide open.
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Article by
As a great communicator with excellent negotiation skills, I focus more on establishing unbreakable ties between my clients, as opposed to just helping them achieve their real estate dreams. As a representative of both buyers and sellers, I understand how to lead a transaction process to ensure that the needs of both are met. My track record speaks for itself. Since I ventured into the industry in 2013 as a realtor, I have not only helped many buyers land perfect homes, but I have also assisted tons of owners and investors build wealth.